I didn’t sleep much last night. When I wasn’t
listening to snoring I was worrying about having the house re-wired.
I eventually got up and once I’d had a shave I
unplugged the fridge so I could make toast. I rang the
insurance company and after twenty minutes a courtesy call came in from the
people who’d come out yesterday. She wasted five minutes checking who I was (as
though some random passer-by would answer my phone) and then told me all
that had happened yesterday as though that was news to me. In the meantime the
insurance company had answered and hung up.
I
phoned them back and waited. I eventually got through to Gillilan who said that
that I was covered for home emergency but was utterly disinterested in doing
anything, and suggested I might phone someone else and suggested I might look
on my policy to guess who that might be. She didn’t actually say “F… off you
fat bald b…” but she might as well have done so just so I was in no doubt.
We
went out to calm my nerves. First of all to Wye for geocachical reasons. If you
log a find on a geocache in the last week of the year you get a souvenir. We
got a souvenir.
From
there we went up to Kings Wood where “er
indoors TM” discovered
something of archeological note. Just off of a path where I walk the dogs about
three times every week is a raised circular area joining on to a raised area
leading up to a hillock. I wonder what that was all about?
We came home, and once the dogs had been bathed I
tried phoning the insurance people again. I got through to a Sheryl who was
obviously working from a script and flatly refused to deviate from it. She gave
me the number I should have called yesterday and repeatedly insisted that I
phoned that number. She eventually conceded that there were several numbers on
their website but felt that I should have known which one was the right one and
which one was the wrong one.
So
on her instruction I phoned the actual home cover people and spoke to Yvette
who was very helpful. After a bit of to-ing and fro-ing she agreed to send
someone out and gave me the reference number I needed. She told me the
electrician would come out and either fix it all or come up with a report that
we needed to give to the insurer.
I spent the afternoon gripped by panic waiting for the
chap to arrive.
He turned up at half past five. I told him all that
the previous chap had said. He had a look and didn’t find fault with anything
that the previous bloke felt was oh-so-terrible. After a bit of messing about
he announced that there was a broken wire somewhere in the kitchen area and that
could be fixed by running a cable up from the good cable up to the back bedroom
and under the floor there to come back down again. It would take a load of
farting around and upheaval, but supposedly relatively straightforward.
And the fusebox needs replacing. But to be
honest I’ve known that for some time.
He said he’d send a report in to the insurance people,
and left his card with us.
That’s all a lot better than the chap had claimed
yesterday.
“er indoors TM” boiled up pizza
for tea which we scoffed whilst watching the first Christmas episode of “Lego
Masters: Australia”. It’s a really good show which I watched with a sense
of relief that I could watch telly.
Meanwhile on the Folkestone residents Facebook group
it would seem that someone has found a key in Radnor Park … someone else hasn’t
followed the instructions.
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